Heart of Louisiana Federal Credit Union

A Message from the CEO and the Chairman of the Board

The world is concerned about the stability of the United States’ financial markets. We would like to make you aware of Heart of Louisiana Federal Credit Union’s safety and soundness.

• Our assets are federally insured by the National Credit Union Administration (NCUA). The National Credit Union Administration (NCUA) is the federal agency that administers the National Credit Union Share Insurance Fund (NCUSIF). The NCUSIF, like the FDIC’s Deposit Insurance Fund, is a federal insurance fund backed by the full faith and credit of the U.S. Government.

• Not one penny of insured savings has ever been lost by a member of a federally insured credit union.

• The NCUA Insurance Call Center, operating from 8 a.m. to 6:30 p.m. (EDT) Monday through Friday, has insurance experts available to answer questions about the coverage provided by NCUA share insurance. The toll-free Insurance Call Center number is 1-800-755-1030, extension 1.

• Heart of Louisiana Federal Credit Union maintains a highly conservative investment portfolio which focuses on safety and liquidity.

• As noted in our regulatory reports, Heart of Louisiana Federal Credit Union is well capitalized in accordance with NCUA’s definition.

• Credit Unions lend responsibly – we have a more conservative approach to lending and most credit unions hold onto about 70% of their mortgages instead of selling them to Fannie Mae & Freddie Mac. Heart of Louisiana Federal Credit Union retains most of the real estate loans it originates for members.

• We are operating as usual and continue to offer loans to our members as well as other financial services. We are here to help our members!

And on a final note, Credit Unions are here to stay. You can review any federally chartered credit union’s financial statement by accessing www.ncua.gov and searching for a specific institution.

If you have any concerns please feel free to call us at 1-318-473-4562 or toll free at 1-800-264-4562 to speak with a Member Service Representative about your insured accounts.

Cindy Beauregard
President/CEO
Heart of Louisiana Federal Credit Union

Michael Taylor
Chairman of the Board
Heart of Louisiana Federal Credit Union